City of Albuquerque IT Challenge Solved - Customer Success Story

Updated: Jul 22

The City of Albuquerque is responsible for providing services for 564,000+ residents. In Albuquerque, diverse cultures, authentic art, and dynamic traditions have helped shape our centuries-old story. The city's mission is to continue to deliver exceptional services to all residents while making Albuquerque a remarkable destination for all people to visit, explore, create business, and live.



After the retirement of some key system administrators, the city of Albuquerque was struggling to maintain and update their massive Microsoft SharePoint infrastructure. The City needed a way to effortlessly upgrade their SharePoint farm, setup best practices, and not incur substantial downtime for city employees.




That's where Kosh Solutions was able to step in and craft a solution to the City's IT problem. As a local Managed IT Service Provider based in Albuquerque, and a Microsoft Gold Partner, Kosh was well suited for the task. Our engineers upgraded the City's SharePoint farm with minimal impact to the city employees and setup best practices so that maintaining the SharePoint farm would be less of a burden going forward. On top of that, Kosh completed the project on time and on budget! Thanks to our team of Microsoft and cybersecurity experts, the City of Albuquerque can now rest easy with an upgraded SharePoint infrastructure that will provide critical information 24/7!


After the success of the City's SharePoint upgrade, Kosh has now been brought in to assist in developing options to upgrade the City's email platform. As you might imagine, this is not a small task! The project requires care and attention around timelines, budgets, data protection, and seamless cut overs, just to name a few. The City has full confidence in Kosh's abilities to deliver results where others have failed.


The City continues to move forward with ambitious technology plans that deliver on promises to the community. These plans and goals are now more achievable with strategic partnerships like the one the City of Albuquerque and Kosh Solutions share.



 

If you have questions about your organization's technology please contact us at sales@koshsolutions.com or 505-796-5988

 
Disclaimer

The information contained in this communication is intended for limited use for informational purposes only. It is not considered professional advice, and instead, is general information that may or may not apply to specific situations. Each case is unique and should be evaluated on its own by a professional qualified to provide advice specifically intended to protect your individual situation. Kosh is not liable for improper use of this information.