Managed IT Services in Albuquerque

What does Kosh Solutions do?
We manage your entire IT environment—networks, servers, laptops, cybersecurity, Microsoft, and cloud. If it plugs in or logs on, we’re here to help - remote or onsite.
We know that fast response time to an IT issue is the #1 requirement of every business. Kosh Solution’s signature WorkPlace 30/30 is designed to deliver the best customer experience possible for both you and your clients. Whether you have a standard or emergency request, we activate within 30-minutes to get you back on track. Every month, we execute 30 touch-points across your systems to ensure optimum business continuity. Workplace 30/30 uses time as the foundation and the lever to drive maximum impact on your company’s business efficiency, stability and growth.

We managed your technology environment. From networking to computer/laptops to cybersecurity! We provide onsite and remote support.

​

How much does IT support cost for a business like mine?
As you can imagine there are many factors that will affect your monthly bill but in general Kosh charges based on the number of users your organization has. Other items that contribute to the cost are number of servers, firewalls, switches, and Microsoft licensing needs.

We see prices range from $125 to $250 per user. See our latest article on Managed IT Services pricing.

​

It really is best to speak with one of our sales staff to get a more accurate and detailed quote.

​

What technology and managed services does Kosh provide?
Beyond monthly technology services, we provide:
•    HaaS (Hardware as a Service), our hardware rental product
•    Echo, our backups and Disaster Recovery product
•    Network design, implementation, and monitoring

•    Kosh Cloud, our private cloud infrastructure
•    Helpdesk, our product for organizations that have internal IT but need to bolster their team.

Kosh has expertise in virtually all areas of business technology, so feel free to get in touch with any questions you may have!

​

Is Kosh in my area?
We provide remote support across the United States and Canada. Our onsite IT service is available primarily to the Southwestern United States.
Our amazing staff is located in New Mexico, Southern Colorado, and Orange County, CA.
If we do not service your area, we are able to recommend excellent managed services through our TrustX Partners.

​

What industries does Kosh work with?
We work with a wide range of industries. Here is a partial list:

• Healthcare

• Real Estate

• Professional Services

• Local and State Government

  • Municipalities​

  • Counties

  • School districts

• Education

  • Charter schools​

• Non-profits

• Oil and gas

• Manufacturing

Industries we typically do not work with are:

• Hotels

• Hospitality

• Retail

What is the onboarding process like?
There are four basic steps:

1. Discovery: we talk with you about your unique organizational needs and how Kosh can support your goals.

2. Signing the Agreement: talk through all the details of what to expect from Kosh and the monthly cost.

3. Planning: we prepare and layout the onboarding project so that everyone is on the same page.

4. Project execution: our design and project team get to work!

​

Do you support Microsoft 365?
Absolutely. We’re a certified Microsoft partner. Whether it’s licensing management, Teams not syncing, or weird Outlook behavior, we’ve got your back.

​

What if my business needs someone onsite?
You’re in luck—we’re based in Albuquerque with offices in Farmington and Las Cruces! We offer both remote and onsite IT support, so if something needs hands-on attention, we can dispatch someone quickly.

​

Can you help with cybersecurity and compliance?
Yes. We handle everything from training your staff to spot phishing, to backups, ransomware recovery, and compliance with HIPAA and more.