We are your reliable IT service provider.
At Kosh Solutions, we understand the unique challenges faced by nonprofit organizations. It's crucial to seamlessly integrate software for efficient operations, maintain uninterrupted network access for your team, and comply with relevant regulations and data security measures.
A robust and well-maintained computer network ensures that your systems run smoothly, optimizing productivity, reducing expenses, and expediting various processes, allowing your staff to concentrate on the core mission of your nonprofit organization.
Boost Efficiency and Productivity for Your Nonprofit with Our IT Services
Investing in Non-Profit IT Services is no longer an option.
Secure your digital assets and adhere to legal privacy regulations.
Our comprehensive IT solutions offer peace of mind, providing strong protection for sensitive data and aiding your organization in meeting privacy requirements. You can relax, knowing that your data is being monitored and backed up.
Enhance your nonprofit team's efficiency, enabling them to allocate more time your mission's core work.
Our technical solutions empower your nonprofit staff to streamline their tasks, boost productivity, and create a mission-centered environment. With enhanced operational efficiency, your team can prioritize what matters most – delivering the highest quality support to your cause.
Ensure the unwavering reliability of your network with our dedicated IT solutions for nonprofits.
We specialize in building and sustaining reliable IT infrastructure that nonprofit organizations can rely on. With our expertise, you can rest assured that your network will consistently operate at its peak performance, enabling you to concentrate on what truly matters – delivering exceptional support for your cause.
Thoroughly confirm the existence of comprehensive policies that cover all aspects of regulatory compliance requirements.
Kosh Solutions' expertise ensures that your nonprofit organization has the essential policies in place to meet all facets of regulatory compliance requirements. With our support, you can have confidence in your organization's full commitment to these critical standards, safeguarding sensitive data and ensuring compliance at every level.
CEO of non-profit
Even during difficult times, Kosh makes us feel like a priority.
The pandemic came down on us forcing our technology needs to dramatically shift. Kosh had the expertise to move 50+ employees to work from their homes so we could still provide vital services to our customers.
Cybersecurity for Nonprofits
Kosh recommends our free cybersecurity assessment as a first step toward securing your digital world. We offer this assessment for free because we believe in strengthening our local business community. You can access the assessment by clicking below and entering some basic info. You can either self-assess or you can get in touch with us, and we can walk through the assessment with you.
Stay well-informed about your IT support; don't be left in the dark.
Within our Managed IT Services package, Kosh offers a real-time dashboard, providing decision-makers with valuable insights into our operations. This dashboard offers a comprehensive view of our performance, from high-level information to the ability for decision-makers to delve into more detailed data.
The dashboard delivers the following areas of insight:
Response and Triage: This displays the average speed at which Kosh responds to your support requests.
Technician Assignment and Troubleshooting: It reveals the average time it takes for our technicians to start addressing your issues.
Reactive Tickets: This indicates the number of support tickets your staff has submitted over the past month.
Proactive Tickets: It reflects the number of tickets Kosh has proactively handled to maintain your IT environment.
Time Per Endpoint: On average, it shows the number of hours Kosh spends on each of your company's endpoints (devices).
Tickets Per Endpoint: It reveals, on average, the number of support tickets generated by each of your company's endpoints (devices).
Average Time to Resolution: This represents the average time it takes to resolve each support ticket.
What does Kosh do?In short, Kosh manages your organization's technology. We know that fast response time to an IT issue is the #1 requirement of every business. Kosh Solution’s WorkPlace 30/30 is designed to deliver the best customer experience possible for both you and your clients. Whether you have a standard or emergency request, we activate within 30-minutes to get you back on track. Every month, we execute 30 touch-points across your systems to ensure optimum business continuity. Workplace 30/30 uses time as the foundation and the lever to drive maximum impact on your company’s business efficiency, stability and growth.
How much does Kosh cost?As you can imagine there are many factors that will affect your monthly bill but in general Kosh charges based on the number of users your organization has. Other items that contribute to the cost are number of servers, firewalls, switches, and Microsoft licensing needs. It really is best to speak with one of our sales staff to get a more accurate and detailed quote.
What technology and managed services does Kosh provide?Beyond monthly technology services, we provide: HaaS (Hardware as a Service), our hardware subscription product Echo, our backups and Disaster Recovery product Kosh Cloud, our private cloud infrastructure Helpdesk, our product for MSPs who want to outsource their helpdesk Cybersecurity services (end user training, monitoring, backups and disaster recovery) Microsoft licensing and support Kosh has expertise in virtually all areas of business technology, so feel free to get in touch with any questions you may have!
Is Kosh in my area?We provide remote and onsite IT service primarily to the Southwestern United States. Our amazing staff is located in New Mexico, Southern Colorado, and Orange County, CA. If we do not service your area, we are able to recommend excellent managed services through our TrustX Partners.
What is the onboarding process like?There are four basic steps: 1) Discovery: we talk with you about your unique organizational needs and how Kosh can support your goals. 2) Signing the Agreement: talk through all the details of what to expect from Kosh and the monthly cost. 3) Planning: we prepare and layout the onboarding project so that everyone is on the same page. 4) Project execution: our design and project team get to work!
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The information contained in this communication is intended for limited use for informational purposes only. It is not considered professional advice, and instead, is general information that may or may not apply to specific situations. Each case is unique and should be evaluated on its own by a professional qualified to provide advice specifically intended to protect your individual situation. Kosh is not liable for improper use of this information.