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VoIP’s hold message options are easy

A CNN survey revealed that 70% of callers in the US who are put on hold in silence hang up within 60 seconds. That’s why businesses are looking into different on-hold options to keep customers happy and are finding wonderful solutions from VoIP systems. When an operator asks a client for permission to put them […]

Schedules are a breeze with Microsoft Bookings

Manually managing appointments is a frustrating time-waster, especially when you factor in last minute cancellations and no-shows. With Microsoft Bookings, you can let clients find available times for themselves and even have them automatically receive booking confirmations and timely appointment reminders.

Is SEO affected by website images?

When working with web platforms like WordPress, there are three letters that induce anxiety in any business owner: SEO (search engine optimization). It’s one of the most confusing aspects of running a business, and web apps that rate your SEO with no more than a red or green light don’t make it any easier. Read […]

4 Data backup solutions to consider

The modern business uses data in almost every aspect of its operations. Without immediate and constant access to it, a business will come to a grinding halt. What’s more, in the event of a disaster, it risks losing valuable data if it doesn’t have a backup strategy in place. Here are four data backup solutions […]

Top 5 Challenges Facing Healthcare Leaders in 2020 and Beyond

The US healthcare sector was valued at $3.5 trillion in 2017, equivalent to almost 18% of the country’s GDP. As operating costs increase there are many challenges that healthcare providers and their business associates must overcome. The future of healthcare depends on the ability of practitioners to adapt quickly to the constant changes facing the market and solve increasingly complex issues brought about by factors like information security and disruptive new technologies.

3 Simple security tips to prevent data theft

Advances in technology have made life easier, but have also paved the way for cybercriminals to steal your data. This can be a big blow to small business owners who often take data security for granted. To secure your data, follow these simple tips.  Cover your webcam If Facebook founder Mark Zuckerberg, former FBI Director […]

Business phones: Things you need to know

Should you consider adopting new phone systems for your business? In this article, we define the different types of phone systems, their differences in life cycles, and technology options in the past and the present. Read on to learn more. Different phone systems Telephones have come a long way from when they first came about […]

To succeed on the cloud, you may need attitude adjustments

Cloud computing is not some magic pill you can take to make your business instantly successful. As with any business tool, it must be used properly to be of any help to your company. If you have any preconceived notions about the promises of the cloud, you’ll need to adjust your mindset so you can start off on the right foot.

4 Reasons Windows 7 End of Life is a Big Deal

When Microsoft launched Windows 7 in 2009, they committed to 10 years of product support. That support ends on January 14, 2020, the day when Windows 7 reaches its end of life (EOL). Microsoft’s plan was always to move forward and develop better operating systems (OSs). That’s why in 2015, they introduced Windows 10, the OS that would eventually replace Windows 7.

However, Windows 7 still runs on about 36% of desktops despite only having less than a year of support left.

Biometrics authentication on smartphones

The World Wide Web Consortium recently launched the FIDO2 project, allowing users to log in to online accounts with fingerprints, facial scans, and voice recognition. This technology is now also available in popular mobile browsers like Chrome and Firefox Lite, which not only boosts security, but also makes account management much simpler. Authenticate your profile […]

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