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Here are the basics of different VoIP systems

As a technology service provider we still see many businesses relying heavily on landlines, which remain as one of the first points of contact businesses have with their customers. With the marriage of traditional telephony and digital connectivity comes a more affordable and reliable option: internet phones.

How ready is your business for hurricanes?

As hurricanes and wildfires are common events in many areas of the United States, business owners must take steps to secure their data. In this article, we provide steps that will help you quickly recover your data and get back to business following a hurricane or other natural disasters.

Tips to keep your business data safe

As a managed service provider with customers in New Mexico, Colorado, Texas, and California, we know that cyber criminals know no boundaries. If you  lose data, it can be disastrous for your business. It can lead to reputational damage, costly lawsuits, and termination of contracts, among others.

Productivity-boosting tips for PC users

Business gurus emphasize the importance of time management and taking breaks to improve one’s productivity and avoid burnout. But aside from motivating yourself to work efficiently, you can also use tools that help increase your daily output. If you work in front of a computer all day, these productivity-boosting tips will be incredibly useful. Monitor […]

How AI can shape the future of VoIP

Artificial intelligence (AI) can significantly complement Voice over Internet Protocol (VoIP). Here’s how AI-enhanced VoIP can introduce remarkable efficiencies to your business communications. Interactive voice response (IVR) systems with conversational AI An IVR system is designed to automatically respond to customer queries with AI agents. These agents allow businesses to take on more customer calls […]

Safeguard your Microsoft 365 data with these tips

Because Microsoft understands the value of business data and the costs associated with data loss and theft, Kosh advises our customers on how to use the powerful security tools for Microsoft 365 subscribers. However, for these tools to be truly effective, users must implement the following practices to further protect their data.

How to ensure you’re browsing the web safely

Protecting business data becomes more challenging when a company has a distributed workforce using different devices that are connected to different networks. Even when they’re only browsing the internet, workers get exposed to all sorts of online dangers. As a business owner, you should consider implementing browser safety measures to avoid data compromise. Install ad […]

Investing in new IT? Avoid these 5 mistakes

If you want to improve your business’s performance, then investing in new technology can be a big step in the right direction. For instance, just upgrading your servers can boost your team’s ability to multitask and handle more complex projects. However, buying new tools and solutions will not give you the results you want unless […]

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