In an age of overwhelming technology choices, strategic IT planning has never been more important.
If your technology isn’t aligned with your business needs, you might not meet your goals.
Here are some things to consider in order to ensure the best possible return from your IT investments:
Put patient experience first
Do not invest in technology just because it’s the newest thing.
Your IT plan should be able to make the patient experience better. For example, automation can speed up the process of entering and looking up patient information, facilitating quicker response times and potentially saving more lives. Admission and discharge can also be automated.
Anything that reduces the need for paperwork and form-filling will always benefit patients and employees alike, so if you can automate a task, automate it.
Using mobile-powered apps, meanwhile, can also increase efficiency and improve patient care outcomes. For example, mobile technologies can give doctors access to critical patient data when and where they need it.
Build your design around information security
Advancements in technology can be a double-edged sword: it can facilitate information exchange, but it can also open up ways to lose data. Therefore, information security must be at the forefront of any healthcare IT strategy.
Plan your strategy around the standardized and up-to-date security and privacy norms outlined by NIST, HIPAA, and HITECH.
On top of internal security, look into the channels where data goes outward. Make sure that you’re only partnering with any technology vendors or service providers that also pass compliance standards.
Assess your Vendor Risk (VR) before conducting business with other parties that can have access to your data: they may leak sensitive information to fourth party vendors.
Plan for the long run
Technology is constantly evolving, and chances are the landscape will look very different five years from now. That’s why scalability and flexibility must be part of your long-term IT plan — the last thing you want is to invest in costly upgrades every few years.
One smart move is to utilize the power of the cloud through app and data hosting. This way, you can have data access anytime and anywhere, as long as you have an internet connection. Some cloud plans also allow you to easily customize schemes so that you only pay for what you use.
Related article: 5 Ways the cloud drives business growth
Consider technology integrations
When different systems don’t work well together and share data seamlessly, you end up with information silos that hinder performance and have a knock-on effect on patient care and employee productivity.
An integrated planning approach will help unite all your digital assets in a single, cohesive infrastructure where business goals and technology are never considered separate processes.
Get expert opinion
If you don’t know where to start your digital transformation, or if you want to gauge the feasibility of implementing new technology, turn to industry experts for guidance.
With years of experience of helping healthcare businesses turn technology into an asset, no one knows the IT market for the healthcare industry more than IT support and consulting firms like Kosh Solutions.
Work with IT professionals to lessen business risks as well as to drive business growth through technological alignment.
Kosh Solutions serves healthcare businesses in Albuquerque, Farmington, Las Cruces, and Durango. We provide healthcare IT support and solutions that improve patient outcomes and fuel growth without adding risk. Call us at 505-796-5988 or complete this form to get in touch with us today.
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