Las Cruces: 575-525-9144 | Albuquerque: 505-796-5988

For Consumers

Complete Repair

An extensive diagnosis is run to find the cause of lock ups, unusual slowness, crashes, and internet problems. Also includes hardware and software repair, virus/spyware/malware cleaning, and system tune-up.

IN-STORE:
$215
IN-HOME:
$329

Data Recovery Level I

We recover deleted files from a drive that is in good working condition. Recovered data is provided to the customer.

Diagnostic fee is included in the total cost.

IN-STORE:
$75
IN-HOME:
Not Available

Data Recovery Level II

We recover deleted files from a drive that requires advanced recovery methods or a custom recovery solution such as a formatted or failing drive. Recovered data is provided to the customer.

Diagnostic fee is included in the total cost.

IN-STORE:
$150
IN-HOME:
Not Available

Data Recovery Level III

We recover deleted files from a drive that is physically damaged or requires extreme recovery procedures. Recovered data is provided to the customer.

Diagnostic fee is included in the total cost.

IN-STORE:
From $300
IN-HOME:
Not Available

Diagnostic

An extensive diagnostic procedure is run to find the cause of lock ups, unusual slowness, crashes, and internet problems. We verify the computer will successfully boot the operating system, as well as perform a physical hardware check.

Once the Diagnostic is complete, our recommendations are provided to the customer.

IN-STORE:
$60
IN-HOME:
$139

Hardware Install

We install either an internal or external PC component, such as a video graphics card, hard drive, optical drive, MP3 player, printer or scanner. Installation includes any included software that is necessary for functionality of the component on the computer, and configured as appropriate.

IN-STORE:
$40
IN-HOME:
$159

Laptop Hardware Repair

We install replacement hardware such as a motherboard, replacement screen, or resoldering of DC power jacks. Installation of replacement components is verified to ensure proper working condition. Price does not include parts. Warranty on parts is through the manufacturer.

IN-STORE:
$180
IN-HOME:
Not Available

New Computer Setup and Installation

We install the Operating System, remove all bloatware, run Kosh’s optimization settings, install Java, and Adobe products, update Windows and hardware drivers and connect it to the internet.

IN-STORE:
$80
IN-HOME:
$129

Operating System Install

We install a fresh operating system with the customer-supplied recovery discs, or a recovery partition on the computer. We install and update hardware drivers. We run updates as well as a Kosh service optimization. Customer must supply either recovery CD’s or a recovery partition for this service, if none is available a Complete Repair service is needed.

IN-STORE:
$140
IN-HOME:
$249

Security Configuration

Configure security firewalls and anti-virus software for optimum security and performance balance.

IN-STORE:
Not Available
IN-HOME:
$89

Software Install

We determine computer compatibility for the installation or repair and configuration of 1 software application on one computer. Creation of desktop, start menu and quick launch bar access shortcuts as applicable. Labor only, software is not included.

IN-STORE:
$40
IN-HOME:
$129

System Tune-Up

We optimize system startup and shutdown, install applicable Microsoft updates, improve menu navigation, cleanup quick launch, taskbar and create program shortcuts. We also test and verify computer hardware and software functionality, diagnosing performance problems and recommending the best course of action to the customer. Additionally, the computer is physically cleaned by removing dust from inside the case including fans and components, as well as cleaning the exterior case.

IN-STORE:
$80
IN-HOME:
$129

Virus & Spyware Removal

We troubleshoot 1 computer using Kosh Solutions proprietary tools. Removal of all viruses, spyware, malware and rootkits on the computer. We also repair any operating system issues (boot issues, blue screens, etc.) using Kosh Solutions tools, and increase system performance as necessary. Critical operating system updates are applied, and the system is tested for proper functionality.

Recommendations for hardware repairs or upgrades are provided to the customer.

IN-STORE:
$150
IN-HOME:
$189
We Live Computers

Kosh provides rapid delivery of on-site computer services to businesses and individuals throughout New Mexico regardless of location.  With offices in Las Cruces and Albuquerque, Kosh is your total solution for all your computer needs.

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